registration policies

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anime expo chibi 2025 Registration Policies

Effective Date: August 14, 2025

CANCELLATION POLICY

By registering for a Society for the Promotion of Japanese Animation (SPJA) event credential, you agree not to sell, trade, or share your promotional code, email confirmation, or credential. If the SPJA determines in its sole discretion that you have violated any SPJA policies, your credential(s) will be cancelled and confiscated. Any monies paid will not be refunded, and your account will be restricted from participating in any SPJA event(s). Confirmations and/or credentials that have been sold or provided by anyone other than SPJA will not be honored.

You must register an individual name for each credential and each name must match a valid government-issued photo ID. If SPJA determines you have purchased more than one credential in your name for any day, SPJA has the right to cancel your duplicate credential(s) and issue you a refund less the processing fee. To protect their privacy, credentials for minors aged 14-17 are encouraged to be registered under the designated adult/guardian’s name instead. In these cases, please contact registration@anime-expo.org so we may add a note to your order stating the credential is meant for a minor.

EVENT CANCELLATION

SPJA reserves the right to cancel or postpone a SPJA event, or any part of the SPJA event, on limited or no notice in SPJA’s sole discretion. In the event of a cancellation or postponement of the SPJA event, SPJA shall not be responsible or liable for any costs, damages, fees, expenses, or other compensation associated with the SPJA event.

REFUND POLICY

All sales are final for all credentials purchased and, therefore, non-refundable. IMPORTANT: Review all items in your order before checking out to ensure you are purchasing the items you intend to buy.

Any and all payments made to SPJA are not refundable for any reason, including, but not limited to, failure or inability to use Credentials due to illness, epidemics, pandemics, public health crises, government restrictions, travel-related problems, natural disasters, acts of God, civil unrest, cyber-attacks, loss of employment and/or duplicate purchases. SPJA will not issue refunds, deferrals, or credits for Credentials that have been revoked.

All credentials are non-transferable to any other SPJA event.

SPJA reserves the right to change the Refund Policy at any time without notification.

CREDENTIAL RESALE POLICY

Event Credentials (badges or wristbands) cannot be reproduced or resold. Reselling of Credentials is NOT permitted. Credentials are immediately rendered void if altered in any way. The unauthorized resale of Credentials (including, but not limited to, “scalping”), the attempted unauthorized resale of Credentials, the unauthorized assignment of Credentials, the creation of counterfeit Credentials, or the unauthorized transfer of any Credentials to a third party are strictly prohibited and constitute an immediate forfeiture of your Credential(s) without compensation from SPJA. All Credentials are the sole property of SPJA and must be relinquished to SPJA upon request.

ShowClix is the only official ticketing platform authorized by SPJA for all credential and ticket sales. SPJA will not honor order confirmations or credentials purchased through any other online ticketing platform.

UPGRADE, DOWNGRADE, AND EXCHANGE POLICY

You can upgrade your 1-Day (or Child) credential to a 3-Day credential, based on availability, by sending an email with your request first to registration@anime-expo.org, on or before October 24, 2025 11:59 PM PT, for approval.

You can exchange your 1-Day credential for another 1-Day credential, based on availability, by sending an email with your request first to registration@anime-expo.org, on or before October 24, 2025 11:59 PM PT, for approval. Full details on how to submit your request can be found in the Anime Expo Help Center.

Downgrades are not permitted. Examples of downgrades include downgrading a 3-Day credential to any 1-Day, or any General Admission credential (for ages 14 and over) to a Child credential (badges or wristbands).

Ability to accommodate any upgrade or exchange request is subject to approval based on inventory availability and/or verification of order details and may result in the cancellation of the request.

CREDENTIALS & ENTRY POLICY

For security reasons, and to allow entry into the SPJA event, all attendees must always wear, possess, and present their credential while onsite or at any other venue/location utilized for any SPJA event as follows:

• Badges must be affixed on a lanyard, whether provided by SPJA or personally, and worn around the badge holder's neck or displayed in an openly visible location.
• Wristbands must be securely affixed to the Attendee’s wrist and remain on the Attendee’s wrist throughout the SPJA event.
• Tickets for additional events produced by SPJA, such as screenings, cafes,      concerts, and autograph sessions, must be presented during check-in via      physical ticket or on a digital device.

Each attendee must retain possession of their own credential for the duration of the SPJA event and may not loan or give the credential to anyone else. If credentials are not worn or presented correctly by an Attendee, SPJA reserves the right to refuse admission, service, and cancel the attendee’s credential at SPJA’s sole discretion without liability. All credentials are the property of SPJA and must be relinquished to SPJA upon request.

Anyone without a valid credential for the SPJA event, including a parent/guardian attending with a minor, will be denied entry and referred to the Registration Booth to purchase a credential.

AGE RESTRICTION POLICY

Purchase a credential appropriate for the child's age by the first day of attendance at the SPJA event.

• Children age 0-5 are free and not required to register for a credential.
• Children ages 6-13 must have a Child credential and wear it throughout the SPJA event.
• Children ages 14+ must have a paid 3-Day or 1-Day general attendee credential (see event webpage for current pricing).

Child credentials cannot be ordered individually and must be selected along with a valid general attendee credential in the same order. Professional credentials (for Exhibitor and Artist Alley participants) are NOT allowed to be worn by a minor attendee under the age of 18 at any time.

If you have already registered for a valid general attendee credential and need to order a Child credential, send an email to registration@anime-expo.orgfor assistance.

Attendees with professional credentials are not eligible to escort, or have in attendance with them, any minor attendees with a Child credential while fulfilling their professional obligations for the SPJA event and are not eligible to request a Child credential to be registered to their account.

Attendees age 13 and under must be accompanied by a parent or guardian, age 18 or older, for the duration of their time at the event, and the parent or guardian must have a valid credential to attend. We recommend attendees age 14-17 be supervised by a parent or guardian for the duration of the event. Attendees 17 and under must be accompanied by an adult to pick up their credentials at the Registration Booth. Please refer to the full Youth Protection Policy (Section 6) on the ax chibi website.

Any programming designated as 18+ will require attendees to have an 18+ wristband to present for admission at the door. An 18+ wristband can be obtained at any Info Services booth by presenting a valid government-issued photo ID that shows date of birth. 

ONSITE CREDENTIAL PICKUP POLICY

Attendees must pick up their credentials at the Registration Booth, beginning on November 7, 2025 (see the ax chibi website for hours of operation and location). The Buyer may pick up all credentials in their order or each individual Registrant (attendee/credential holder) can pick up their own credential as long as their name is assigned to an individual credential in the order details.

Upon arrival, you must present your registration order confirmation (via email, order number, or QR code) and a valid government-issued photo ID. The name on the ID should match the Buyer or Registrant’s name/information to pick up the credential(s). The Buyer’s registration order confirmation is also available in their ShowClix account (My Tickets) under the My Events tab.

All attendees under the age of 18 must be accompanied by an adult with a valid government-issued photo ID, to pick up their credential.

CREDENTIAL TRANSFER POLICY

Credentials are not required to be transferred to individual credential holders (attendees).

However, your personal information must match the order information to pick up your order. If SPJA is unable to verify your identity against the information listed on the order, the credential(s) will not be released to you.

VIOLATION OF REGISTRATION POLICIES

Violation of any SPJA policy will result in the immediate cancellation of your order(s) and restriction of your account, preventing you from participating in any future SPJA events. Any money paid by you for the canceled order(s) due to violation will be kept by SPJA and all associated credentials will be revoked (voided). Voided credentials are not allowed for entry or participation at any time.

Sharing/giving a credential with another person after it has been used is a direct violation of the Cancellation Policy.

Reselling a credential is a direct violation of the Credential Resale Policy.

Submitting a chargeback is a direct violation of the Refund Policy.

SPJA reserves the right to determine any violations not listed above, in our sole and absolute discretion.

LOST CREDENTIAL

Lost credentials are subject to a replacement fee. To purchase a credential replacement, go to Registration Booth for assistance.

 Effective Date: July 1, 2025

PLEASE CAREFULLY READ THESE TERMS OF PARTICIPATION AND LIABILITY RELEASE AND WAIVER. THE FOLLOWING TERMS OF PARTICIPATION INCLUDE A LIABILITY RELEASE AND WAIVER AND ARE A LEGAL CONTRACT BETWEEN YOU, AN INDIVIDUAL PARTICIPANT OR A SINGLE ENTITY, AND THE SOCIETY FOR THE PROMOTION OF JAPANESE ANIMATION (“SPJA”).

By registering or participating in an event produced by SPJA (the “SPJA Event”), in any capacity, whether as an attendee, panelist, exhibitor, sponsor, or other participant, you confirm that you have read and agree to be legally bound by the following Terms of Participation and Liability Release and Waiver (these “TOP”). These TOP and the SPJA Policies, located at www.spja.org/legal, apply to your participation and/or registration in the SPJA Event. PLEASE READ THESE CAREFULLY. Failure to agree or comply will deny you access to the SPJA Event. If you do not agree, please discontinue participating in the SPJA Event.

• The terms “you,” “your,” and “yours” refer to you, the person participating in the SPJA Event or using SPJA Event Sites (defined below) and agreeing to these TOP. The terms “we,” “us,” and “our” refer to SPJA and to SPJA’s affiliates and subsidiaries (if any).
• “SPJA Events” include all events produced by SPJA, including, without limitation, the Anime Expo (commonly known and referred to herein as “AX”), anime expo chibi, Project Anime: Los Angeles, and Project Anime: Tokyo.
• “SPJA Event Sites” are the SPJA site (www.spja.org), the Anime Expo® site (www.anime-expo.org), the anime expo chibi® site (www.anime-expo.org/anime-expo-chibi), (the Project Anime® site (www.project-anime.org), the World Cosplay Summit USA site (http://worldcosplaysummitusa.org), the AX Mobile App, and any other SPJA Event Sites and mobile applications.
• “Venue” means the facility at which the SPJA Event is held.
• “Official Hotels” are hotels that SPJA has explicitly designated for the SPJA Event.
• The “City” refers to the city in which the SPJA Event is held, such as the City of Los Angeles, Ontario, or Tokyo.

1. INDIVIDUALS: IF YOU ARE PURCHASING CREDENTIALS FOR ANOTHER PERSON, THEN YOU MUST ASK THEM TO READ AND AGREE TO THESE TERMS OF PARTICIPATION (TOP). ACCEPTANCE OR USE OF A BADGE, WRISTBAND, TICKET, OR CONFIRMATION CODE INCORPORATES THESE TOP. BY REGISTERING FOR, ATTENDING, VOLUNTEERING, OR PARTICIPATING IN THE SPJA EVENT, OR BY REGISTERING FOR, ACCESSING, BROWSING, DOWNLOADING FROM OR USING THE SPJA EVENT SITES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS OF PARTICIPATION AND TO THE LIABILITY RELEASE AND WAIVER INCLUDED HERE. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS OF PARTICIPATION, PLEASE IMMEDIATELY TERMINATE YOUR PARTICIPATION IN THE SPJA EVENT AND YOUR USE OF THE SPJA EVENT SITE.

2. ORGANIZATIONS: IF YOU ARE REGISTERING FOR THE SPJA EVENT OR USING THE SPJA EVENT SITE ON BEHALF OF A COMPANY, ENTITY, OR ORGANIZATION (COLLECTIVELY, A “PARTICIPATING ORGANIZATION”) THEN YOU REPRESENT AND WARRANT THAT YOU: (I) ARE AN AUTHORIZED REPRESENTATIVE OF THAT PARTICIPATING ORGANIZATION WITH THE AUTHORITY TO BIND SUCH ORGANIZATION; (II) HAVE READ AND UNDERSTAND THESE TOP; AND (III) AGREE TO THESE TERMS OF PARTICIPATION ON BEHALF OF SUCH SUBSCRIBING ORGANIZATION AND ANYONE PARTICIPATING IN THE SPJA EVENT FOR AND ON YOUR ORGANIZATION’S BEHALF.

3. You agree that you have read, understand, and agree to abide by the SPJA Policies available via http://www.spja.org/legal, including but not limited to the Code of Conduct, the Recording Policy, the Registration Policy, the Alcohol Policy, the Weapons Policy, the Youth Protection Policy, the Privacy Policy, the COVID-19 Acknowledgment and Assumption of Risk, and such other policies that SPJA may adopt from time to time (the “SPJA Policies”), which are incorporated fully into these TOP. Without limitation, you acknowledge and agree that:

(a) The Recording Policy allows SPJA and those acting on SPJA’s behalf to take your photograph or video record you and to use those photographs or videos of you as set out in the Recording Policy, for lawful purposes such as streaming, broadcast, and/or rebroadcast over the internet, without compensation.

(b) No Refund. All Event Credential sales are final.  As set out in the Registration Policy, once purchased, Event Credentials are non-refundable and non-transferable to any other SPJA event.  Any and all payments made to SPJA are not refundable for any reason, including, but not limited to, failure or inability to use Credentials due to illness, epidemics, pandemics, public health crisis, government restrictions, travel-related problems, natural disasters, acts of God, civil unrest, cyber-attacks, loss of employment and/or duplicate purchases. SPJA will not issue refunds, deferrals or credits for Credentials that have been cancelled or revoked.

(c) No Resale of Credentials. Also, as set out in the SPJA Registration Policy, Event Credentials cannot be reproduced or resold. No resale of Credentials shall be permitted, unless SPJA has officially approved and partnered with a third-party resale platform to provide that service. Credentials are immediately rendered void if altered in any way. The unauthorized resale of Credentials (including, but not limited to, “scalping”), the attempted unauthorized resale of Credentials, the unauthorized assignment of Credentials, the creation of counterfeit Credentials, or the unauthorized transfer of any Credentials to a third party are strictly prohibited and constitute an immediate forfeiture of your Credential(s) without compensation from SPJA. All Credentials are the sole property of SPJA and must be relinquished to SPJA upon request.

ShowClix is the only official ticketing platform authorized by SPJA for all credential and ticket sales. SPJA will not honor order confirmations or credentials purchased through any other online ticketing platform.

(d) Violation. Violation of any SPJA policy will result in immediate cancellation of your order(s) and restriction of your account, preventing you from participating in any future SPJA Events. Any money paid by you for the canceled order(s) due to violation will be kept by SPJA and all associated credentials will be revoked (voided). Voided credentials are not allowed for entry or participation at any time.  For the full Violation Policy, refer to the Registration Policy.

You agree that these TOP and the SPJA Policies together with any other policies or instructions posted on the SPJA Event Sites or communicated by employees, officials, officers, volunteers, or other persons affiliated with or acting for or on behalf of SPJA, the City, or any Official Hotel, are effective and apply to you at all times when you are participating in and around the SPJA Event, the Venue, and Official Hotels

4. LIABILITY RELEASE & WAIVER.

(a) GENERAL ASSUMPTION OF RISK. You agree that your participation in the SPJA Event, whether as an attendee, panelist, exhibitor, sponsor, or other participant, is voluntary. YOU UNDERSTAND THAT THE SPJA EVENT AND SOME ACTIVITIES AT THE SPJA EVENT, SUCH AS BUT NOT LIMITED TO DANCING, ROLE PLAYING, COSPLAY, PARTICIPATING IN A DEMONSTRATION, BEING ON A STAGE, STANDING IN LINES, AND BEING IN LARGE CROWDS, HAVE INHERENT RISKS AND DANGERS, INCLUDING, BUT NOT LIMITED TO, ACTS OF TERRORISM, DEATH, INJURY AND SERIOUS BODILY HARM TO YOUR PERSON AND/OR PROPERTY. YOU AGREE THAT AS A CONDITION OF YOUR ATTENDANCE AT THE SPJA EVENT AND/OR PARTICIPATION IN ANY ACTIVITY AT THE SPJA EVENT, YOU ASSUME AND ACCEPT ALL RISKS OF HARM, LOSS, OR INJURY TO YOUR PERSON OR PROPERTY THAT MAY ARISE FROM OR BE RELATED TO YOUR ATTENDANCE AND/OR PARTICIPATION IN SUCH ACTIVITY.

(b) ASSUMPTION OF RISK RELATED TO COVID-19 AND/OR COMMUNICABLE DISEASES. You acknowledge that an inherent risk of exposure to COVID-19 and/or communicable diseases exists in any public place where people are present. By participating in the SPJA Event, you and any guests agree that you voluntarily assume all risks related to exposure to COVID-19 and/or communicable diseases. You agree to comply with SPJA Event Policies and rules, including but not limited to all social distancing policies, guidelines, signage, and instructions related to COVID-19 and/or communicable diseases.

(c) IN EXCHANGE FOR YOUR ATTENDANCE AT THE SPJA EVENT WHETHER AS AN ATTENDEE, PANELIST, EXHIBITOR, SPONSOR, OR OTHER PARTICIPANT, YOU HEREBY WAIVE AND RELEASE, indemnify, and hold harmless SPJA, the City, the Venue, the Official Hotels, and their respective officers, directors, members, employees, agents, affiliates, contractors, volunteers, managers, sponsors, funders, attendees, public officials, vendors, successors and assigns (“Released Parties”), from any and all demands, damages, losses, liabilities, causes of action, lawsuits, attorneys’ fees, costs, and/or claims of every kind and nature, whether known or unknown, in law or equity, that you ever had or may have, arising from or in any way related to your participation in the SPJA Event (including any harm, loss, or injury to your person or property resulting from such participation as described in paragraph 4(a) above and any exposure or potential exposure resulting from such participation as described in paragraph 4(b) above) or your use of an SPJA Event Site, including acts or omissions by third parties such as emergency or medical providers and vendors of food, drink, or alcohol. You understand and agree that the foregoing specifically waives your right to sue the Released Parties for negligence arising from or related to your attendance at the SPJA Event. SPJA reserves the right, at your expense, to assume the defense and control of any matter for which you are required to indemnify SPJA, and you agree to cooperate with SPJA’s defense of these claims. SPJA will use reasonable efforts to notify you of any such claim, action, or proceeding upon SPJA learning of any such claim, action, or proceeding. You agree that you will participate only in SPJA Event activities that you are qualified to participate in. You are aware that SPJA Events will be conducted in facilities open to the public. You agree and warrant that if at any time you believe the conditions of any SPJA Event activity to be unsafe, you will immediately discontinue further participation in any such activity. You intend and desire for this Liability Release and Waiver to be interpreted as broadly as permitted under California law, or if California law is inapplicable, under such other applicable law. This Liability Release and Waiver does NOT apply to any acts of gross negligence or intentional, willful, or wanton misconduct on the part of any Released Party.  If you become ill or are injured during your participation of the SPJA Event, you authorize SPJA, the Venue, or any Official Hotel to seek and obtain such emergency or medical services as may be deemed necessary or appropriate at the time, but understand and agree that they shall not be obligated to do so, and that the liability release and waiver above applies to the provision of such emergency or medical care or services. You may be billed and agree to pay for any such services, including ambulance transport.

5. DAMAGE YOU CAUSE. You agree that if you break, deface, damage, or destroy any real or personal property or software, or hurt or injure another person, in connection with our participation in the SPJA Event, including but not limited to the property of SPJA, the Venue, any Official Hotel, or the City, you shall be solely and personally liable and responsible for paying any and all costs to repair or replace such property, injury and care of such persons, and incidental or consequential damages relating to the damaged    property or personal injury.

6. MODIFICATION OF THESE TERMS OF PARTICIPATION AND POLICIES. We may revise and update our TOP from time to time at our sole discretion. We will notify you when we make changes to our TOP by posting on this page and by revising the “Effective Date” date at the top of this page. All changes are effective immediately when we post them and apply to all access to and participation in SPJA Events. Please check back frequently to see any updates or changes to our TOP. If you do not agree, please discontinue participating in the SPJA Event and using the SPJA Event Sites.

7. GENERAL TERMS. No waiver or amendment of any provision of these TOP will be effective unless in writing. ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TOP WILL BE GOVERNED BY CALIFORNIA LAW, EXCLUDING CALIFORNIA’S CONFLICT OF LAWS RULES, AND WILL BE LITIGATED EXCLUSIVELY IN THE FEDERAL OR STATE COURTS OF RIVERSIDE COUNTY, CALIFORNIA, USA; YOU CONSENT TO PERSONAL JURISDICTION IN THOSE COURTS. The language in all parts of these TOP shall be construed as a whole in accordance with its fair meaning, not for or against any party, and without regard to any statutes that provide for the language of an agreement to be construed against the drafter. If any provision herein is determined to be unenforceable, that provision shall be severed, and all other provisions shall remain in effect. These TOP shall bind and be for the benefit of yourself, SPJA and its affiliates and subsidiaries, and each of the respective party’s heirs, fiduciaries, successors, and assigns. You have not relied upon any promise, representation, or warranty in signing these TOP. These TOP will continue in full force and effect even after the conclusion of the SPJA Event. You understand and agree that your electronic submission of agreement to these TOP constitutes an electronic signature that is as legally binding as your signature on a hard copy of the TOP. Further, you agree that no certification authority or other third-party verification is required to validate this electronic signature, and that the lack of such certification or third-party verification shall not in any way affect the legal enforceability of these TOP.

YOU AGREE TO THESE TERMS OF THIS PARTICIPATION AND LIABILITY RELEASE AND WAIVER, AND SUBMIT THIS REGISTRATION FORM VOLUNTARILY, OF YOUR OWN FREE WILL AND FREE OF PRESSURE, DURESS, OR THREAT OF DURESS. YOU HAVE READ THESE ENTIRE TERMS OF PARTICIPATION AND THE SPJA POLICIES AVAILABLE VIA WWW.SPJA.ORG/LEGAL CAREFULLY. YOU UNDERSTAND AND AGREE THAT BY ACCEPTING THESE TOP AND LIABILITY RELEASE AND WAIVER, YOU HAVE GIVEN UP CONSIDERABLE FUTURE LEGAL RIGHTS. YOU’RE CHECKING THE BOX SAYING THAT YOU AGREE OR SUBMITTING THIS REGISTRATION APPLICATION IS PROOF THAT YOU INTEND AND AGREE TO SIGN AND BE FULLY BOUND BY A COMPLETE AND UNCONDITIONAL WAIVER AND RELEASE OF ALL LIABILITY OF THE RELEASED PARTIES TO THE FULLEST EXTENT OF THE LAW.

PARENT OR GUARDIAN’S ADDITIONAL RELEASE FOR MINORS. You, the person submitting this Registration, represent and affirm that you are the parent or legal guardian of the minor whose name appears in the Registration, and that you have the authority to enter into this legal contract on the minor’s behalf. You understand and agree that the above Terms of Participation, including the Liability Release and Waiver and the SPJA Policies, including but not limited to the Code of Conduct, the Privacy Policy, the Recording Policy, the Youth Protection Policy, and the COVID-19 Acknowledgment and Assumption of Risk, available via www.spja.org/legal, apply to the minor and to you.

I have read, understand, and agree to be legally bound by the SPJA Terms of Participation, including the Liability Release and Waiver, and the SPJA Policies, including but not limited to the Code of Conduct, the Privacy Policy, the Recording Policy, the Youth Protection Policy, and the COVID-19 Acknowledgment and Assumption of Risk, available via www.spja.org/legal.  I represent and warrant I am over 18 years old and I am competent to sign contracts.

Effective Date: August 23, 2022

The Society for the Promotion of Japanese Animation (“SPJA”) is a Section 501(c)(3) nonprofit organization dedicated to celebrating and promoting the unique and deep culture that surrounds Japanese animation. We strive to educate the public about Japanese animation, manga, video games, and traditional culture.

We are so happy you have decided to join us. As part of our educational goals, we have created this Privacy Policy to inform you about how we collect, use, store, and protect your information. This Privacy Policy pertains to information collected at SPJA® events, on the SPJA site (www.spja.org), the Anime Expo® site (www.anime-expo.org), the Project Anime® site (www.project-anime.org), sites for any other events we may produce, and through the Anime Expo mobile applications (AX App) and any other SPJA Event mobile applications we may produce(collectively, our “Services”).

• The terms “you,” “your,” and “yours” refer to you, the person utilizing our Services and agreeing to this Privacy Policy. The terms “we,” “us,” and “our” refer to SPJA and to SPJA’s affiliates and subsidiaries (if any).
• “SPJA Events” include all events produced by SPJA, including, without limitation, the Anime Expo convention (commonly known and referred to herein as “AX”), anime expo chibi, Project Anime: Los Angeles, and Project Anime: Tokyo.
• “SPJA Event Sites” are the SPJA® site (www.spja.org), the Anime Expo® site (www.anime-expo.org), the Project Anime® site (www.project-anime.org), the World Cosplay Summit USA site (http://worldcosplaysummitusa.org), sites for any other events we produce, and the AX App and any other SPJA Event mobile applications we may produce.
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Please read this Privacy Policy carefully to understand how we will treat your information.

Data Controller

• Unless otherwise noted, the Data Controller of all data described in this policy is SPJA.
• SPJA is located at 19675 Temescal Canyon Rd., Corona, CA, 92881, USA

How We Collect Information

Directly From You

You may provide us with personal information in several ways, such as when you:

• Purchase tickets and register for events. When you purchase tickets for SPJA Events or register as an attendee (fan, industry, or press), exhibitor, sponsor, panelist, workshop leader, or photographer, we ask for your name, email address, age, and gender. This information is sometimes collected directly by SPJA and sometimes indirectly through SPJA’s service providers, such as the event registration platform. We may collect additional information from individuals who register as an exhibitor, sponsor, panelist, workshop leader, press, or photographer related to that individual’s role. For example, exhibitors must provide information about their company, details about plans for tables, and additional contact information;
• Communicate with us by e-mail or phone;
• Subscribe to our e-mails or newsletters;
• Report a problem or request support for any of our Services;
• Interact with our Social Media Accounts; or
• Participate in our contests, promotions, sweepstakes, applications or surveys

Information We Collect From Other Sources

We work closely with third parties (for example, technical service providers, payment providers, promotion companies, advertising networks, and analytics providers) and may receive information about you from them.

Depending on the relationship and activity, they will provide us with certain information that will help us understand how you interact with our Services so we can tailor our marketing and provide better, more personalized Services to you. In some cases, third parties also provide us with information that helps us keep track of transactions, address technical or logistical issues, prevent fraud, or keep our community safe from security threats.

We may also receive and display information and content which you make publicly available on your social media account when you interact with any of our content, such as when you post using one of our promoted hashtags or respond to posts on our social media accounts.

How We Use Your Information

• Purposes Directly Related to Our Services. We use your information to provide you with the Services you have requested, contact you if there is a problem with providing you with those Services, add your name to the lists for Services you have asked to receive, update your information with any changes you have requested to us, and to notify you if there are any issues with the Services.
• Responding to “Contact us” requests. If you have submitted a “contact us” form on one of our websites or apps or emailed us asking us to contact you, your information will be used to respond to your request.
• Partner Marketing. With your consent, we may send you messages regarding products or services offered by our partners that you may be interested in.
• Sending Newsletters. With your consent, we will use your email address to send you SPJA’s newsletter. You may withdraw this consent by using the unsubscribe link in any newsletter or by contacting us at privacy@spja.org.
• Technical support/assistance. We use your information to provide you with technical support and other assistance to use our websites or apps.

How We Share Your Information

We share your information under the following circumstances:

• With your consent.
• When we have a legitimate business interest.
• To comply with our legal obligations, such as laws, regulations, search warrants, subpoenas, or court orders, or to exercise or defend legal claims.

The following paragraphs give further detail on circumstances when we may share your data:

• Service Providers.  Like any other company, SPJA uses a variety of third-party businesses and partners to market and provide our Services to you (“Service Providers”). These include but are not limited to business partners, suppliers, and sub-contractors we contract with to provide you with the Services such as third-party payment processing. These Service Providers’ access to your information is limited to the information reasonably necessary to perform their limited functions, and our contracts with these vendors require that your data be treated in accordance with the terms of this Privacy Policy.
• Press list. SPJA will share the press list for an SPJA Event with industry members for the purpose of coordinating press and public announcements. The press list shows the full name, outlet, and email address of everyone who registered as press.
• Giveaway sponsors/their affiliates. When you sign up for one of our giveaways, sweepstakes, contests, or other promotions, with your consent, we may share your information with the sponsor of the promotion and/or its affiliates. See specific promotion rules for details.
• Exhibitors and Sponsors with badge tap stations. By tapping your badge at an SPJA Event exhibitor/sponsor booth, we may provide the exhibitor and any affiliated organizations with your name, gender, email address, and/or badge type and/or price. We may also provide booth and timestamp data from any badge tap-in. By tapping your badge, you consent to this sharing. This information is controlled by the respective privacy policies of these exhibitors and sponsors and not by our Privacy Policy.
• Exhibitors and Sponsors at SPJA Events. Please note that you may be able to enter drawings or provide information to exhibitors and sponsors at SPJA without using your badge. Once you provide information to an exhibitor/sponsor, the privacy policy of that exhibitor/sponsor is controlling. Each exhibitor/sponsor has its own privacy policy. Please review their privacy policies before providing your consent to their collection of your data. We do not accept any responsibility or liability for these policies or for the data collection and use by these exhibitors/sponsors.
• Safety. The owner of any SPJA Event Site may disclose your information if it believes such disclosure is reasonably necessary to protect the safety, rights, or property of the public, any person, or SPJA; to investigate, prevent, or otherwise address suspected fraud, harassment, or other violations of any law, rule, or regulation; to detect, prevent, or otherwise address security or technical issues; or as SPJA believes is required by law, regulation, or legal process.
• Change in control. If SPJA engages in a merger, acquisition, disposition, change of control, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, or otherwise transfers the operations of such SPJA Event or website that relates to your information, SPJA will transfer your information to the successor entity.
• Similar Entities: With your consent, we may share your information with third parties that offer products or services that you may be interested in.

Cookies

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Services. We may combine this information with other personal information we collect from you (and our third-party service providers may do so on our behalf).

“Cookies” are small data files that a website places on your browser when you visit the website. Cookies allow a website or third party to recognize your browser. There are three primary types of cookies:

• Session cookies are specific to a particular visit and carry information as you view different pages within a website. Session cookies expire and delete themselves automatically in a short period of time, e.g., when you leave the website or when you close your browser.
• Persistent cookies enable us to recognize you when you visit an SPJA Event Site and remember your preferences. Persistent cookies are stored on your browser or mobile device until you choose to delete them, and otherwise typically delete themselves at expiration.
• Third-party cookies are placed by someone other than SPJA. They may gather browsing activity across multiple websites and sessions. They are usually persistent cookies and are stored until you delete them or until they expire based on the time period set in each third-party cookie.

The cookies used in connection with your use of the Services will generally fall within one of the following categories:

• Necessary functionality: These cookies are essential to enable you to navigate the SPJA Event Sites and access the Services in a safe and secure manner.
• Important functionality: These cookies help us authenticate registered users.
• Performance and Analytics: These cookies provide data on how the Services are functioning to help us improve the performance of the Services and the user experience.
• Personalization: These cookies allow us to personalize the content we display to you.

Choices Regarding Cookies

Most browser software can be set to reject all cookies, including third-party cookies. If you choose to reject our cookies, however, your ability to access and use the Services may be limited. Typically, the cookie settings are within the “options” or “preferences” menu in your browser. The links below provide information about cookie settings for some commonly used browsers:

• Internet Explorer
• Chrome
• Safari
• Firefox
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You can opt-out of interest-based advertising on the SPJA Event Sites by rejecting cookies. Please note that even if you reject cookies and opt-out of interest-based advertising, you will continue to receive generic advertisements through the Services.

To opt out of interest-based advertising, you may use the following links provided by third parties that manage opt outs for some ad networks:

http://preferences-mgr.truste.com

http://www.networkadvertising.org/managing/opt_out.asp

http://www.aboutads.info/

https://policies.google.com/privacy/partners

Note: If you delete cookies, use a different device, or change web browsers, you may need to opt out again.

Do-Not-Track Signals

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether you intend for these signals to be transmitted, or whether you even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not act in response to “do-not-track” signals.

Aggregated Data

We collect a variety of aggregated data about how you and other users use our Services. This aggregated data is anonymized and not connected to any individual.

• We collect information about your device when you access our Services electronically, including IP address, browser information (including referring URL), cookie information, and advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device).
• We automatically collect and store information about your use of our websites and the Services you receive through those sites, such as your engagement with particular content, including links you have followed and pages you have requested, and how often and when you engage with any of our websites.

How We Store Your Information

• We store information that we collect on our websites, on our own servers, and/or on servers operated by third parties. These third-party servers are located in the United States.
• We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or our data retention policies unless a longer retention period is required by law. For example, if you have signed up to receive a newsletter, we will retain your name and email address until you unsubscribe from that newsletter (unless you have provided it for some other purpose as well). Within a reasonable period of time after your information is no longer required for any of the purposes outlined in this policy, we will delete it.

How We Protect Your Information

• We take reasonable and appropriate security measures to protect unauthorized access, alteration, or destruction of data located on and collected by our Services. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit. Once we receive your personal information, we maintain physical, electronic, and procedural safeguards to protect it. If a data breach occurs, we will notify you and the proper European Economic Area (“EEA”) authority (if required) within 72 hours (if reasonably feasible). If we are unable to notify the proper EEA authority within 72 hours, our notice will be accompanied by reasons for the delay.
• The SPJA Event Sites may contain links or references to other sites in addition to the ones we have already mentioned. Please be aware that we do not control such other sites and that, in any case, this Privacy Policy does not apply to those sites. We encourage you to read the privacy policy of every site you visit.

How We Handle Children’s Information (for Parents)

As a nonprofit entity, SPJA is not subject to the Children’s Online Privacy Protection Act (“COPPA”). SPJA nevertheless makes commercially reasonable efforts with respect to the collection and protection of the data of children.

Our SPJA Event Sites are general audience websites, intended for use by individuals over the age of thirteen (13).

SPJA does not market to and does not knowingly collect any personally identifiable information from children under the age of thirteen (13) through the Services.

We also do not share child badge data with SPJA Event exhibitors/sponsors. Should a child tap his or her badge on an SPJA Event exhibitor/sponsor booth, we will not provide the exhibitor any information from that badge.

If you are based in the EEA you may use our Services only if you are over the age at which you can provide consent to data processing under the laws of your country (the “Age of Consent”). If you are not over the Age of Consent, you may not use our Services without the permission of a parent.

If you are a parent or guardian of a child who is under 13 years old and using our Services, please contact us at privacy@spja.org to request deletion of any personal information we may have collected about the child. For privacy reasons, we may request proof of relationship to the child.

Management of Information

• You can update your personal information by going into your online account on the SPJA Event Site where you initially provided the information. If you are unable to update your information yourself, please contact us at privacy@spja.org for assistance.
• If you are from the EEA, in accordance with applicable data protection law, you have the right to (i) access your information; (ii) have your information corrected or deleted; (iii) in certain circumstances, object to our processing of your information; (iv) withdraw consent previously provided; (v) in certain circumstances, request that your information be transferred to another service provider, where feasible; or (vi) if you believe that we have not complied with applicable data protection law, lodge a complaint with your local supervisory authority. If you wish to exercise any of these rights, please contact us by email at privacy@spja.org.
• For questions about this Privacy Policy and how your information may be collected, stored, used, and shared, please contact us by email at privacy@spja.org.

Links to Third-Party Websites

Our Services, newsletters, email updates, and other communications may, from time to time, contain links to and from the websites of others, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Changes to the Privacy Policy

We may revise and update our Privacy Policy from time to time at our sole discretion. We will notify you when we make changes to our Privacy Policy by posting on this page and by revising the “Effective Date” date at the top of this page.  All changes are effective immediately when we post them and apply to all access to and use of the Services thereafter. Please check back frequently to see any updates or changes to our Privacy Policy. If you do not agree or consent to these updates or changes, do not continue to use the Services.

Contact

Questions or comments regarding this Privacy Policy should be addressed to:

The Society for the Promotion of Japanese Animation

19675 Temescal Canyon Rd.,

Corona, CA, 92881

USA

privacy@spja.org

1. Purpose and Goals

The Society for the Promotion of Japanese Animation (SPJA) recognizes the importance of protecting youth participants in SPJA events and activities, including online activities. SPJA has adopted a zero tolerance policy with regard to actions or behaviors that threaten the safety of young people, including violence, bullying, sexual harassment, sexual assault, and other inappropriate or potentially harmful actions or behaviors. SPJA views the safety and security of all participants—especially young people—as a top priority.

All participants at SPJA events and activities (including online activities) are encouraged to report any unsafe or inappropriate behaviors, conditions, or circumstances, including any violation of this Youth Protection Policy or violation of any other policy or rule intended to promote a safe environment.

This Youth Protection Policy has been developed with sensitivity to the unique cultural aspects of SPJA’s mission, events, and other activities.

The goals of this policy include:

• Increasing awareness about potential risks and recognizing each individual’s ability to help protect SPJA’s youth participants;
• Inspiring confidence and competence in identifying dangerous situations and behaviors; and
• Creating a safe and fun environment for SPJA’s youth participants.

2. Scope

This policy applies to all SPJA-managed facilities and venues and to SPJA events and activities (including online activities), as well as to all individuals involved with or participating in SPJA events and activities, including employees, volunteers, panelists, performers, Guests of Honor (GOH), members of a GOH’s or performer’s entourage, Artist Alley participants, exhibitors, vendors, press (including reporters, photographers, and videographers), and others.

SPJA encourages everyone to:

• RECOGNIZE that each individual can help protect youth;
• IDENTIFY harmful actions and report them to an SPJA representative immediately;
• CREATE a safe and fun environment for youth.

3. Prohibition of Attendance or Participation in an SPJA Event or Activity

SPJA may refuse to admit or may prohibit the participation of any individual who refuses to comply with SPJA policies, including this Youth Protection Policy. Any person who provides inaccurate or misleading information, or who is disqualified from participation pursuant to Section 5 (Disqualifying Criteria) below, will not be allowed to provide services on behalf of SPJA at that year’s events and activities, and may be permanently disqualified from working with SPJA in the future.

Those desiring to provide goods or services at SPJA events must comply with the following requirements, and not be disqualified under Section 5 (Disqualifying Criteria). 

a. Employees & Volunteers

• All individuals applying for an employee or volunteer role at SPJA must:
• complete an online application
• provide appropriate and accurate information, including full legal name
• complete SPJA’s online youth protection training at www.youthprotectionportal.org/SPJA
• agree to SPJA’s Code of Conduct for employees and volunteers
• consent to a criminal history background check conducted by a third party vendor retained by SPJA, and
• provide truthful information as required by the background check provider in order to facilitate the background check.

b. Panelists, Performers, Guests of Honor, Guest of Honor or Performer Entourages, and Artist Alley Participants

• Each panelist, performer, Guest of Honor (GOH), GOH or performer entourage member, and Artist Alley participant who will attend SPJA events is strongly encouraged to complete SPJA’s youth protection training available at www.youthprotectionportal.org/SPJA. The training provides information and tips to help you contribute to a safe and comfortable event or activity environment for all attendees and participants, especially youth.
• Although panelists, performers, Guests of Honor (GOH), GOH or performer entourage members, and Artist Alley participants are not required to complete a background check, they are strongly encouraged to do so, and may do so at SPJA’s expense through its third party vendor.  They are also strongly encouraged to discuss internally and with SPJA how to use carefully focused background checks to disqualify people with known histories of misconduct involving youth, as part of an industry-wide conversation about youth protection.

c. Exhibitors, Vendors, and Members of the Press and Industry

• Each exhibitor, vendor, member of the press, or member of industry who will attend SPJA events is strongly encouraged to complete SPJA’s youth protection training available at www.youthprotectionportal.org/SPJA. The training provides information and tips to help you contribute to a safe and comfortable event or activity environment for all attendees and participants, especially youth.
• Although exhibitors, vendors, members of the press, and members of industry are not required to complete a background check, they are strongly encouraged to do so.  They are also strongly encouraged to discuss internally and with SPJA how to use carefully focused background checks to disqualify people with known histories of misconduct involving youth, as part of an industry-wide conversation about youth protection.

4. Code of Conduct

To promote a safe environment and protect the many young participants at SPJA events and activities, SPJA has adopted a Code of Conduct which specifies behavioral expectations for SPJA employees and volunteers.

5. Disqualifying Criteria

a. Employees and Volunteers: 

Any SPJA employee, volunteer, or applicant for an employee or volunteer position will be deemed ineligible for service or participation at SPJA if the individual:

• fails to complete a required screening process or fails to provide necessary information required to complete the check. 
• otherwise provides information that is false or intended to be misleading;
• was previously terminated from a paid or volunteer position due to misconduct involving a youth; or
• was previously found or determined by SPJA to have engaged in misconduct involving youth at or around an SPJA event or activity; or
• 
  

b. Panelists, Performers, Guests of Honor, Guest of Honor or Performer Entourages, and Artist Alley Participants: 

In addition, and although they are not required to complete background checks, any performer, guest of honor, GOH or performer entourage member, panelist, Artist Alley participant, press, exhibitor, or vendor position will be deemed ineligible for service or participation at SPJA events if the individual:

• provides information that is false or intended to be misleading;
• was previously terminated from a paid or volunteer position due to misconduct involving a youth; or
• was previously found or determined by SPJA to have engaged in misconduct involving youth at or around an SPJA event or activity.

In addition, reportable convictions or disclosures of registrations, for any of the following criminal offenses or registrations will prompt a determination that an applicant for an employee or volunteer role does not meet SPJA’s criminal background screening criteria:

a. Any reportable felony conviction (crimes punishable by confinement greater than one year) involving violence, sexual activity, or harm to children, including distributing alcohol or drugs to minors:

• Defined on the basis of exposure for the offense for which the defendant was convicted, pled guilty or pled nolo contendere. If pled down, then the crime to which the defendant ultimately pled.
• Defined as all crimes punishable by greater than one year in jail or prison, regardless of how characterized by jurisdiction. If range, alternate sentencing, or indeterminate sentencing with an outer range greater than one year.

b. Any reportable lesser criminal conviction involving force or threat of force against a person

c. Any reportable lesser criminal conviction of a sexual nature or classified as a sex offense including but not limited to ‘victimless’ crimes of a sexual nature such as prostitution, pornography, indecent exposure, and crimes in which sexual relations is an element

d. Any reportable lesser criminal conviction involving cruelty to animals

e. Any reportable lesser criminal conviction involving harm to a minor, including distributing alcohol or drugs to minors

f. Any Sex Offender Registrant

g. Any prior allegations of behavior at an SPJA event or activity that is inconsistent with our Youth Protection Policy.

Appeals Process: Any person for whom a background check is required who does not meet SPJA’s background check criteria will be given the opportunity to: (1) withdraw the application, or (2) dispute the accuracy of the background screening report through an appeals process with the third party background checking firm retained by SPJA.

Any decision regarding disqualified person will be documented and kept in an internal database of persons deemed ineligible for employee or volunteer roles at SPJA.

6. Responsibilities & Expectations

a. Youth Participants

• Youth participants are present throughout SPJA events. Because of the crowded nature of SPJA events, children aged 13 years and younger must be chaperoned by an adult at all times. All SPJA representatives must be aware of their surroundings. If you notice an unaccompanied child who you believe to be aged 13 years or younger, contact your supervisor, or an SPJA representative who will notify Security or the Appropriate Supervisor. If the situation requires immediate intervention, engage another SPJA representative to assist you in approaching the child and contacting your supervisor.
• SPJA representatives are prohibited from caring for children while providing services on behalf of SPJA. All SPJA representatives should ensure that their own children are under the care of an adult while at SPJA events, and should not agree to watch or take care of another person’s child or children for any amount of time, even momentarily.

b. Lost Child Policy

• Unaccompanied children aged 13 years and younger are of an especially vulnerable age and are deemed critical missing. Children aged 14 years and older are not considered critical missing unless the child has a preexisting medical condition such as autism, Down syndrome, cerebral palsy, an intellectual disability, or another similar condition.
• When a child deemed critical missing is reported missing, SPJA will use all available resources to find the child. A security officer and/or a designated SPJA staff member will stay with the parents or guardians at all times until the child has been found and reunited with their caretaker.

c. Found Child Policy

• When an unaccompanied child aged 13 years or younger is found, the child should be escorted to the Event Operations office by two SPJA representatives or security officers—one male and one female. If the child is uncooperative or emotionally distraught, refrain from forcing the child to comply, and remain with the child in the current location. Request additional support if needed. If the child’s parents or guardians have not come forward to claim the child after 20 minutes, notify your supervisor and an SPJA director will contact the police.
• When reuniting a child with their parent or guardian, ask for identification before releasing the child back into the custody of the parent or guardian. Document the identification information and a contact number for the parent or guardian.

d. Safety Concerns and SafeSpace Locations

• Any SPJA event attendee who feels unsafe or concerned is encouraged to seek assistance from an SPJA representative, or to proceed to a SafeSpace location. Messaging about SafeSpace locations will be featured during SPJA events, and locations will be clearly marked. As an SPJA representative, one of your important responsibilities is to make sure you know where the SafeSpace locations are located, so that you can properly and compassionately assist any attendee who needs to find a SafeSpace.

e. Social Media

• Social media is an important part of the SPJA’s events and activities. In most cases, social media sites and accounts are used to celebrate and promote culture. Young people may be more susceptible to negative experiences on social media sites, more likely to fall victim to harmful behavior, and more likely to engage in risky behavior. Some youth use social media to ‘try on’ alternative versions of themselves, behaving more boldly online than they would in person. Adding to the risk is the fact that youth may not have spoken with their parents or guardians about social media safety. SPJA is committed to providing a safe experience for young fans of culture, including on social media sites sponsored or supported by SPJA.
• SPJA will not tolerate any conduct, including online activity, that puts young event participants at risk of physical, emotional or sexual abuse or bullying. Under no circumstances may any content of a sexual nature be transmitted to an underage attendee. Any SPJA attendee or representative who violates this strict policy concerning social media is subject to immediate dismissal. In addition, the transmission of any sexual content or requests for sexual contact made to an underage attendee will be promptly reported to law enforcement.

f. Photography & Video

• Photography is generally allowed and encouraged at SPJA events. However, photography is prohibited in certain areas and all SPJA event participants and representatives have the right to privacy. Thus, permission should be obtained before a photograph is taken, and if an individual indicates that they prefer not to have their photograph taken, this should be respected in all cases, including by professional and amateur photographers. Additionally, no youth attendee should be photographed in private, either on-site or off-site, without a parent or guardian.
• If you become aware of a situation where a person has been unwillingly photographed, or an inappropriate photograph has been taken, it is your responsibility to notify your supervisor right away. Persons taking inappropriate photographs or photographs of an unwilling subject are subject to discipline, up to and including immediate dismissal from an SPJA event.

g. Costuming & Cosplay

• Cosplay is generally allowed and encouraged at SPJA events. However, inappropriate cosplay is prohibited. All SPJA event participants have the right to an expectation of a family-friendly environment. Thus, if you notice someone who is dressed or is behaving inappropriately, it is your responsibility to notify your supervisor right away.

7. Prohibited Activities

a. Abuse and Physical Force

• All SPJA representatives are strictly prohibited from engaging in violent behaviors while at SPJA events, including but not limited to abusive or offensive language, hitting or shoving. If you become aware of violent behaviors involving youth, notify your supervisor right away.
• This policy does not apply to official demonstrations of martial arts or other performances.

b. Sexual Contact or Communication

• All SPJA representatives are strictly prohibited from engaging in sexual activity or contact or discussing sexual activity with any under-age participants. If you become aware of prohibited sexual contact or sexual communication involving youth, contact your supervisor right away.
• Some SPJA events and activities feature adult programs that include discussions or displays of content that is sexual in nature. This content is restricted to adults 18 years of age and older. Any SPJA representatives who witness youth participants entering, participating in or attempting to gain access to adult-only programs should contact their supervisor right away.

c. Bullying and Harassment

• In addition to the avoidance of physical, emotional and sexual abuse and inappropriate contact, SPJA representatives and participants are strictly prohibited from engaging in bullying or harassment of other participants or SPJA representatives. If you become aware of a bullying or harassment situation, notify your supervisor right away.

d. Inappropriate Photography

• Photographs may not be taken in restrooms, dressing rooms, or from an angle intended to expose or reveal a participant’s undergarments or any part of the body intentionally covered by a costume.

8. Reporting

a. Child Abuse Definition

• SPJA defines child abuse as any action or inaction that injures or creates the possibility of injury to a child or youth. Injury may be physical, psychological or emotional in nature.

b. Suspected or Actual Child Abuse or Injury

• Under California law, SPJA representatives are not mandated reporters of suspected or actual child abuse. However, if you suspect that a child or youth is being injured or abused by anyone—including a parent, guardian, caretaker, unrelated adult, or another child—SPJA requires that you notify your supervisor right away. Your supervisor will be able to help you assess the situation and determine the appropriate steps to take to resolve your concerns.

c. Escalation Process

• If you witness an incident, or you are approached by an SPJA attendee who has been a victim or who has witnessed an incident of abuse or misconduct, notify your supervisor right away. Your supervisor will be able to help you assess the situation and determine the appropriate escalation process.

d. Anonymous Report

• The SPJA Youth Protection Portal, www.youthprotectionportal.org/SPJA, contains a reporting form through which anyone can report an unsafe or concerning situation or incident. Although employees and volunteers are required to report incidents to their supervisors directly without delay, please make sure you are also familiar with the online reporting form.

Effective Date: July 28, 2023

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention (the “CDC”), senior citizens and people with underlying medical conditions are especially vulnerable. The CDC advises that some people are more likely than others to become severely ill, and some people are at a higher risk of exposure to COVID-19. Attendees should evaluate their own risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, and any interaction with the general public poses an elevated risk of being exposed to COVID-19.

By purchasing a badge or attending an SPJA event, you understand and agree for yourself and for each attending minor for whom you serve as a guardian that the attendee at an SPJA event (and, in the case of any attending minor, the guardian for the minor) assumes these inherent risks associated with attendance at the event and that attendance is at their sole discretion and risk. As a condition of attending an SPJA event or allowing a minor for whom you serve as a guardian to attend, you acknowledge, agree, and confirm for yourself and for each attending minor for whom you serve as a guardian, each of the following:

You and, if applicable, each attending minor for whom you serve as a guardian agree to abide by all SPJA health and safety requirements, as well as all directions from and requests made by SPJA, while attending an SPJA event, and understand that SPJA reserves the right to deny admission and/or remove from the event anyone who fails or refuses to follow such instructions, directions and/or requests, with no promise or guarantee of admission (or re-admission).

You have reviewed the latest CDC and State of California guidelines or information concerning Covid-19.

You have read and agree to all policies available via https://spja.org/legal/.

Note: SPJA’s health and safety requirements and guidelines are based on correspondence and recommendations from federal, state, local, and venue officials regarding COVID-19 behavior and characteristics. These requirements and guidelines may be subject to change as more information and recommendations emerge. SPJA reserves the right to change or modify these terms at any time.